Membership
Elevate Your Alpine Lifestyle
Join an exclusive circle with privileged access to the finest experiences Crans-Montana has to offer
Choose Your Level of Luxury
Flexible plans designed to match your lifestyle and needs
Essential
Perfect for occasional visitors who want premium access
- 5 concierge requests per month
- Basic restaurant reservations
- Standard response time (2 hours)
- 10% discount on experiences
- Pet care services discount
- Email & phone support
- ×Priority access to events
- ×Dedicated concierge
- ×24/7 immediate response
Premium
Ideal for regular visitors and seasonal residents
- Unlimited concierge requests
- Priority restaurant & club access
- Priority response (30 minutes)
- 20% discount on all experiences
- Free pet care coordination
- Personal shopping services
- Property management support
- WhatsApp priority line
- Quarterly lifestyle consultation
- ×Dedicated personal concierge
- ×Instant 24/7 response
Elite
The ultimate in personalized luxury service
- Dedicated personal concierge
- Unlimited instant requests
- 24/7 immediate response
- VIP access to all events
- Complimentary experiences monthly
- All pet services included
- Full property management
- Private jet & yacht coordination
- Exclusive partner benefits
- Custom experience creation
- Family member accounts (up to 4)
- Annual luxury gift package
💎 Save 15% with annual payment
Membership Benefits
| Benefit | Essential | Premium | Elite |
|---|---|---|---|
| Monthly Requests | 5 | Unlimited | Unlimited |
| Response Time | 2 hours | 30 minutes | Instant |
| Experience Discount | 10% | 20% | Complimentary |
| Dedicated Concierge | × | × | |
| Family Accounts | - | 2 | 4 |
Frequently Asked Questions
Can I upgrade or downgrade my membership?
Yes, you can change your membership tier at any time. Upgrades take effect immediately, while downgrades apply at the next billing cycle.
What counts as a request?
Any service coordination, booking, or arrangement counts as one request. Follow-ups and modifications to existing requests don't count as new requests.
Is there a commitment period?
Monthly memberships can be cancelled anytime with 30 days notice. Annual memberships include our satisfaction guarantee - if you're not completely satisfied within the first 60 days, we'll refund the remainder.
What areas do you service?
While based in Crans-Montana, we provide services throughout the Valais region and can coordinate experiences across Switzerland and neighboring countries for Elite members.
Ready to Join?
Start your membership today and experience the difference of having a dedicated alpine concierge at your service.